About

About ESC

ESC Corporate Services Ltd. (“ESC”) is a wholly owned subsidiary of Information Services Corporation (“ISC ”), a TSX-listed company, and as such, is supported by a well-funded and experienced provider of registry and information management services for public record data. ESC is part of ISC’s services business segment.

ESC has been on a significant growth journey since its inception in 2009. Through strategic acquisitions and continued investment in people and technology, ESC has become a leading service provider in the KYC, registry services and collateral management space.

Today, ESC continues to invest in technology, with a focus on performance management, risk mitigation and improved service delivery.

Our Journey

ISC ACQUIRES ESC CORPORATE SERVICES LTD.

Expanding our service portfolio in Ontario and Quebec.

2015

ESC ACQUIRES AVS SYSTEMS INC.​

Providing automation software technology services to serve lending, leasing, and credit issuing businesses and institutions in Canada.​

2017

ESC ACQUIRES SECUREFACT TRANSACTION SERVICES INC.​

Enhancing our portfolio of KYC services and solutions, integrating consumer and commercial ID verification capabilities.​

2019

ESC ACQUIRES PARAGON INC.​

Expanding our service offering to include Recovery Solutions, for a comprehensive solution set that covers registration to recovery, and everything in between.

2020

ESC ACQUIRES UPLEVEL

This acquisition expands ESC’s leading role in the PPSA market and augments its credit life-cycle product suite by adding early and late-stage collections.

2022

Our Vision & Mission

ESC is dedicated to developing new products that ignite the customer experience when it comes to interacting with public record data.

Our vision: to grow ESC through strategic partnerships and strong thought leadership to deliver an improved, comprehensive and responsive customer experience.

ESC succeeds by listening to our customers and creating solutions to address the challenges they face. We’re here to help our customers meet their business goals, with comprehensive, innovative solutions at every stage of the lending lifecycle. How can we help you?

Our Leadership Team

Jeff Fallowfield

President

Jeff Fallowfield was appointed President of ESC in 2024. Before his appointment, he served as ESC’s Chief Operating Officer, focusing on operational stability and process improvements that ensured ESC’s successes both internally and externally. As President, Jeff’s expertise leverages ESC’s best-in-class products and solutions and customer service to facilitate ongoing organic growth, maintain operational stability and support process improvements that ensure ESC’s continued success across markets and industries. With over three decades of leadership and industry experience, including eight years as the President, Corporate Development at LGM Financial Services and five years at HSBC as a Senior Vice President in their Auto Financing division, Jeff is a future-focused leader who fosters a results-driven environment. By putting customers’ needs and experiences first, Jeff ensures a competitive market advantage for ESC and stakeholders while delivering reliable, best-in-class technology and customer service. The team at ESC recognizes customers have a choice, and they work hard to earn and retain their business every day. 

Charlotte Durand

VP, Product & Solutions

As Vice President of Product & Solutions at ESC, Charlotte brings over 20 years of experience in product management and data strategy, delivering customer insights, solution innovation, and profitable growth within card payments, credit lending, and telco industries. In her role at ESC, Charlotte is responsible for leading the strategy, development, implementation, and management of ESC’s solution suite, as well as playing a central role in the success of customer onboarding, with a focus on delivering customer value and driving engagement across all of ESC’s products and services.

Todd Schock

VP, IT Solutions

As the Vice President of Technology at ESC, Todd brings 26 years of experience in Information Technology leadership and management, digital transformation, project management, and software development within the Registry, Financial, and Telco industries. Prior to joining ESC, Todd was the Director of Information Technology Solutions for Information Services Corporation. In his role at ESC, Todd is responsible for leading the strategy, innovation, digital transformation, development, implementation, and management of ESC’s technology platform and shaping ESC’s technology landscape to ensure we remain agile and competitive in an ever-evolving digital era. 

Richard Carpentier

VP, Recovery Solutions

As Vice President of Recovery Solutions at ESC, Richard brings over 30 years of leadership experience in operations as well as extensive experience working with clients, listening to their needs and earning and maintaining their trust. Prior to joining ESC, Richard was Chief Operating Officer for AutoVIN, an OPENLANE business, as well as variety of senior management roles at DataScan Field Services (then a JM Family business) for nine years. Richard is an engaging operations leader with an entrepreneurial approach. A supportive leader and mentor, Richard’s responsibility is to support and grow the ESC Recovery Solutions division.  His experience in building strong alliances across departments and functions at all levels of organizations will ensure continued support for our customers and partners.  

Philippe Carriere

Director, Finance 

As the Finance Director at ESC, Philippe brings over 18 years of experience in multiple finance and leadership roles. His extensive leadership experience is augmented by a CPA, CA and a BACS, Accounting & Finance from the University of Western Ontario. In his role at ESC, Philippe is responsible for leading the finance function, implementing strict internal controls, and creating the annual budget in collaboration with various departments and our parent company ISC.

Certifications

As a trusted partner of choice to governments, industries and communities around the world, data and information security is at the forefront of everything we do. We continually pursue the highest level of certifications, accreditations, global quality standards and compliance obligations across our business segment.

ISO/IEC 27001

ISO/IEC 27001 is the world’s best-known standard for managing information security systems. It defines requirements that an Information Security Management Systems (ISMS) must meet to obtain certification. The ISO/IEC 27001 standard provides companies of any size and from all sectors of activity with guidance for establishing, implementing, maintaining and continually improving an ISMS. Conformity with ISO/IEC 27001 means that an organization or business has put in place a system to manage risks related to the security of data owned or handled by the company, and that this system respects all the best practices and principles enshrined in this International Standard.

We successfully completed an audit by third-party firm BSI Group Canada Inc. to verify that it meets all requirements of the ISO/IEC 27001 standard.